There will come a time when you have to hire freelancers online, work with them and manage them.
A high-skilled freelancer spends dedicated hours researching about the given topic and writing content that they think will best represent your brand to help to drive its sales.
Let's say for example, that you are an editor responsible for the news delivery and are concerned with the freelance content writer sourced from top freelancing sites. You are concerned about the freelance writer who is unable to understand what you are looking for regarding the news content quality, its deadlines and even about the availability and dependability of the online freelance writer.
What if they give up on writing for you altogether and you have to find a new freelancer online?
There are many such valid concerns regarding freelancers, quality and delivery of their work and more so, the feedback process.
The feedback process is a delicate process that needs to handled sensitively and expertly. You have to manage emotions while ensuring that a stable relationship that does not crumble because of criticism. Your feedback must be to the point and focused on work, not the person.
You must change your attitude about feedback as an unnecessary burden and rather, see it as a gift to your employee. Feedback, when done right, is beneficial for your freelancer as well as you. They get to learn a lot about their strengths and areas of improvement from the feedback, and you will get precisely the quality work that you expect from them. If you have found a reliable freelancer from freelancing websites, it’s worthwhile to keep them and coach them till they understand your business and its work requirements thoroughly.
Steps To Give A Positive Feedback
1. Consider your own mistakes
If your writer missed the mark on the project, you should first ask yourself if you provided them with clear instructions.
Did you share with them all the required information?Were they able to understand your work concept and its requirements?
Were you available for any clarification of questions?
Did you provide them with the necessary resources to complete the work?
If you can acknowledge any of the mistakes that you have made at your end, then the writer won't feel unfairly criticized, and they will be more likely to be willing to work to get a better end product.
2. Be specific in your feedback
Providing precise and genuine feedback will help your freelance employee. Lacking clarity will cause more ambiguity during the revision process and the task completion even more time-consuming.
3. Provide your freelancers with references and examples
Whenever assign any task to freelancers, make sure that you provide them with enough references and examples to help them understand what you are looking for and even in cases, when they are going wrong and need a visual reference as guidance.
4. Set guidelines and adhere to them
There is nothing more frustrating for a freelancer than receiving poorly framed instructions that keep changing all the time. Poorly researched and framed guidelines hamper your freelancer's work, speed, and efficiency. Make sure you go through the instructions that you plan to send to your freelancer well in advance and then only, go ahead and send them the same.
5. Focus on the assignment, not the freelancers
You need to focus on your assignment. When giving feedback, focus on the completed tasks, pending tasks and how the freelancer plans to complete the pending tasks. Never make personal attacks on the freelancers. Have trust in their skills and capabilities. Listen to them and believe them. Try to help them wherever required instead of shouting at them. Be available during the revision process so that the freelancer can approach you with any follow-up questions regarding the feedback that you have given. The feedback will help the freelancers to get more efficient and creative in their assigned work.
Managing freelancers efficiently is key to your company’s success. This aspect is often neglected by most organizations.
Communication is one of the critical aspects of managing talent. Make sure that your feedback to the freelancers is genuine, helpful and encouraging. It should inspire them to work on their shortcomings and encourage them to complete the project with a motivated mindset.
What is your opinion on managing freelancers? Let us know your side of the story as we would love to more about it.
When you want to hire freelancers online and have successfully filtered out lots of professionals sourced from top freelancing sites based on the criteria of pricing, you’re usually still left with quite many freelancers whose services you can engage at prices that fall within your budget.
When such a circumstance arises, which it often does, it can become a difficult task to weed out the rest of the freelancers further to select the expert who is a perfect fit for your company.
There are various ways to go about executing this task, but the tips shared in this article are your best bet if you want your desired business result.
Evaluating portfolios should be your go-to strategy when you are trying to hire freelancers from numerous freelancing websites. It not only ensures that you get an expert who is affordable, but also one who is capable of executing it.
With numerous freelancers offering their services on various outsourcing platforms, it isn’t unusual to come across some freelancers who do not have the required skills to complete assigned tasks.
Assigning tasks to such half-baked freelancers can be very frustrating and usually end up being a regrettable mistake and a complete waste of time.
Therefore, you must always evaluate the portfolio of each prospective freelancer before shortlisting the one which is ideal to avoid costly hiring mistakes.
For example, if you want to hire a web design expert and have narrowed your search down to a few dozen candidates. Properly scrutinizing each web designer’s portfolio will allow you to measure the level of their expertise and gauge their competence. In a situation where there are a few contending freelancers online who display similar skill or qualities, then further shortlist the freelancers whose dossier is relatable to the prospective task.
Reviews are a valuable metric employed by the top freelance websites to help a client select the right freelancer for a project. It is often used in tandem with an elaborate rating system and developed as a virtual score sheet that is tailor-made for the freelancer, which is composed of scores and grades from past clients.
New clients can use the information retrieved from reviews, to ascertain the competence of prospective freelance experts, settling for the freelancer with the most positive reviews.
Reviews also help a highly-skilled freelancer to attain a reputable status on the freelancing platform, which makes it easy for them to earn the trust of prospective clients.
A web designer, for example, with many positive reviews is sure to get more job prospects than those with poor reviews. With most freelancing websites using reviews as a metric to rate every freelancer on their platforms, it is nearly impossible for a freelancer to get work without a stream of positive reviews consistently.
Pay Close Attention to Freelancers' Proposal
There isn’t much to separate the prospective freelancers; you’re considering for the task, going back to properly study each proposal may be the solution for your selection dilemma. Though at first glance, a typical freelancer’s proposal looks quite simple and basic, reading carefully through each aspect of the proposal gives you a gist of what to expect from the freelancer.
You should eliminate freelancers who do not provide much detail in the proposals accompanying their bids even if their portfolio and reviews suggest that they are competent. You need only passionate experts who will be committed to the project as much as you are, and a freelancer who can’t take a few minutes to craft an engaging proposal properly won’t be able to display such commitment. All the skills and expertise in the world won’t mean anything if the freelancer is lazy and unable to match the level of passion and professionalism that your critical project demands.
Other things you should be on the lookout for when skimming through multiple proposals on the freelancing and outsourcing websites include the relevance of the proposal to your task as some freelancers have the habit of using generic proposals that apply to a variety of freelance jobs posts.
Mundane anomalies like grammatical errors, using the wrong name to address the proposal as well as the failure to adhere to bid instructions can also be used to eliminate freelance candidates when the competition is intense, and you’re running out of grading metrics.
Conduct an Interview
Though it can be quite exhausting, interviewing each of the prospective freelancers is perhaps the best way to ascertain their competence and select the right one for your job. With portfolios unethically altered by supposed experts, having a one-on-one interview session gives you the leverage of having first-hand information about the freelance experts.
Believe it or not, if an unqualified freelancer is going to suffer a gaffe during the process of applying for a freelance job post, it is most likely going to occur during an interview. Since the circumstance and the environment of the interview don’t leave room for the use of well-researched responses, it is practically impossible for a freelance imposter to last for the entirety of the interview without making multiple errors.
When taking an interview for freelancers from any of the top freelance websites, you must make sure that you ask the important questions about the project.
Using the web design project example again, you need to ask the prospective freelancers about how they intend to create a web platform that will suit your needs as well as the tools that they plan to use to complete the project.
When you have got so many competing freelancers to hire for a project, it can be quite a dilemma to choose the right fit. With the tips mentioned in this article, you should be able to separate the wheat from the chaff and narrow the pool of experts to select an ideal candidate that will not only deliver excellent results but will also show significant commitment to your project.
More and more businesses are warming up to hiring freelancers online to carry out multiple corporate functions. The proliferation of outsourcing platforms or freelancing websites is enough proof that outsourcing has become a core element of a typical business plan.
Freelancing is the most cost-effective route that a company can take that doesn’t affect the quality of its services in any way.
Outsourcing, however, guarantee positive results only if done with professionalism. Those who have sorry tales to tell about their outsourcing experience with freelancers failed to follow certain rules and guidelines when hiring freelancers.
The benefits of outsourcing your task on any of the numerous freelancing websites aren’t only impressive but actually, contribute to the overall growth of your business.
Outsourcing ensures that you're focused on the core aspects of your business that fit your expertise. If you're a business owner with sharp entrepreneurial skills but aren’t tech savvy with an efficient IT team in place, then outsourcing the IT functions of your business is the only logical option that you have if you want optimal business results.
Other significant perks that you get to enjoy from assigning your tasks to specialists include a reduction in overhead costs, an optimized solution for corporate issues because of engaging a specialized freelancer, and an increase in efficiency.
If you wish to experience the numerous benefits attached to outsourcing, then you must check out the following tips
1. Have a clear idea of the task as well as the desired outcome
Before choosing an outsourcing platform, you should have a clear idea of the task that you want to execute. Having salient knowledge of the work as well as the outcome that you want, helps you to craft a brief that is comprehensive and accurate.
2. Convey instructions to the freelancer clearly
An important factor that affects the quality of an outsourced task is effective communication. Poor communication is guaranteed to lead to a poor outcome. Efficiently communicating vital information and instructions to a freelance expert is perhaps the only way both the outsourcing parties can align for the project completion.
3. Vet the freelancer as you would for a full-time employee
Although it is easy to dismiss the importance of adequately assessing the freelancer that you intend to outsource your project to, it is critical to know that outsourcing is a corporate practice you should take as seriously as other aspects of the business operations.
Hiring freelancers online without adequately evaluating their expertise is bound to result in a catastrophic outcome. Though you may be lucky a few times, a bad freelance hire owing to negligent recruitment process will cost your business heavily at some point of time or the other. Always hire freelancers online after researching their areas of expertise, years of experience and reviews. Then, the odds of poor business results being frequent are quite low if you vet prospective freelancers before assigning tasks.
4. Study each prospective freelancer’s portfolio
Before considering to hire freelancers online for a project, you should conduct a proper review of the freelancer's portfolio. Believe it or not, there are many freelance experts out there with compelling sales pitches who lack credible portfolios to back their words. While hiring any of these individuals isn’t catastrophic since some of them may genuinely have the expertise, it is still wise to see proof of the purported skill in the form of a portfolio before assigning the task to the qualified freelancer.
5. Don’t be dictated in your hiring decision by price alone
While it is true that outsourcing gives you more flexibility regarding costs, it is erroneous to prioritize pricing over other essential factors when searching for a freelance expert.
You are always going to find freelance service providers that will charge you below the market rate for the execution of any task; the question, however, is if the quality of the work matches the standard that you envisage.
There is no argument here; while smart freelance experts try to keep their prices at the lower end of the market range in a bid to outbid the competition, unskilled and incompetent ones offer their services at prices that are way lower for the task in question.
6. Ensure that the reward for timely completion and the penalty for late delivery are correctly spelled out
Though many do not see the need for this merely because they expect the freelancer to be professional, it isn’t always the case when you have to deal with different kinds of individuals. To be safe in the knowledge that the freelance expert is committed to completing the assigned task, it is important that you spell out the rewards they will get—if there is one— for finishing the work before the deadline and more importantly, the penalty that they will have to pay for late delivery or complete failure to finish the job.
7. Ensure that the agreement is in the written format and duly signed
Your outsourcing transaction isn’t complete until the freelance expert, and you sign a document to the effect of all the conditions and terms agreed upon. A written document is the best way to guarantee that both outsourcing parties hold their ends of the agreement.
Documents or contracts can be passed across via digital means with multiple copies made to safeguard the agreement. It is noteworthy that this practice isn’t prominent on freelancing websites, but this can be ascribed to the fact that these platforms are usually capable of handling possible disputes between clients and service providers.
Outsourcing has become an essential component of corporate operations and isn’t just an alternative to the use of the in-house workforce. If your company wants to maximize its business potential, then you must decide to give outsourcing a try and endeavor to follow the tips in this article to handle outsourcing efficiently to get the best business results of your work.
In the digital world, companies are finding it challenging to hire the right employee who takes their business to greater heights. Finding the perfect candidate for a particular project is difficult.
When you are caught up in this situation, you can opt to hire freelancers online.
What are the benefits of outsourcing?
For businesses, outsourcing their work to freelancing sites carries many benefits such as high-quality work, flexible & cordial relationships, affordable work rates and so on.
Moreover, you don’t need to provide them with office space and other office requirements such as system, internet, etc. They are going to perform freelance work from home.
Apart from that, you don’t need to take care of external expenses for them such as cab facility, food coupons and on.
You can easily complete your projects efficiently through freelancing websites.
All you need to do is to tell your requirements over the internet or phone, and that’s it. The freelancers will perform their job and deliver the assigned work to you on time.
How do I hire the right freelancer for my business?
Even in outsourcing, you need to spend some time researching freelancers online who are experts in their field and suitable for your project/ business.
Follow these simple steps, and you surely know how to move ahead!
Identify the job you want to get it done from freelancers: The best freelancing jobs include designing and developing a website, social media related jobs, content writing, app development, scheduling meetings, creating presentations, etc.
Analyze and decide what type of freelancer you want: Filter the freelancer based on specifications that you created for your particular project.
Search freelancers using some of the best freelance platforms: Freelancer websites such as Vulpith offer you the freelancers who work on an hourly rate, have good ratings and have better professional experiences. Check out the best freelancing and outsourcing platform - VULPITH
Don’t hire freelancers in a hurry: Go slow and steady. Conduct interviews and check out their ability to work on the project. Business clients can arrange interviews via phone, skype call or some other internet medium. When you are thoroughly convinced, then only take the next step to hire them. Apart from that, you can give them a trial project to work on to find out their capability to work with you on your project.
Always make sure that you are very clear in your communication and decisions: If the work done by freelancer is good, you should let them know of their excellent job and how much you appreciate it. If they fail, you should give genuine and helpful feedback. Even then, if there is no improvement in the work output, then it is best to end your professional relationship with the freelancer after letting them know why it’s not working out.
Should I sign a contract with freelancers?
A wise initiative to start work relationship with a freelancer is to sign a contract. Most freelancing websites allow you to have a contract online where all the mandatory elements are listed. The written contract should include the terms & conditions of the co-working relationship, the payment rate for the freelancers, the services that they will be providing and the number of hours in which they will be completing their work and so on.
Apart from that, if you do not want the freelancer to disclose anything about you or your project, then make them sign the confidential agreement where it is clearly described what they can share and what they cannot. Make sure that they are aware of the fact that the contract is confidential and they cannot share it with anyone.
Find trustworthy, dependable and talented freelancers and sign agreements with them before you start on a project together.
These are some necessary steps which when appropriately followed, makes your way smooth to search the right freelancer who will be beneficial to your company.
What steps do you follow when looking to hire freelancers online? Do share with us in the comments below!